Legal

Terms of Service

Effective October 4, 2026

1. Agreement to These Terms

These Terms of Service (“Terms”) are an agreement between you and VidaHQ LLC (“VidaHQ,” “we,” “us”). They cover your use of the VidaHQ app at app.myvidahq.com, our website at myvidahq.com, and related services (together, the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use the Service.

2. Who Can Use VidaHQ

You must be at least 18 years old and able to enter into a binding agreement to use VidaHQ. You may add information about your children, family members, and pets to help manage your household, as long as you have the right to share it.

3. Your Account

• Give us accurate information and keep your email address current so you receive important messages.
• Keep your password private. You’re responsible for activity under your account.
• Tell us right away at myvidahq@gmail.com if you think someone has accessed your account without permission.
• Each account is for one household. Please don’t share sign-in details outside your household.

4. Membership and Billing

• Plans: VidaHQ is offered as a paid membership, billed monthly or yearly at the price shown when you sign up. Prices may include applicable taxes.
• Free trial: New members get a 21-day free trial. A payment card is required to start it. If you don’t cancel before the trial ends, your membership starts and your card is charged for the plan you chose. You can cancel anytime during the trial from Membership in your account and you won’t be charged. Free trials are limited to one per person or household.
• Founding price: Members who join at a founding price keep that price for as long as their membership stays active. If the membership is canceled and later restarted, the current price applies.
• Payments: Payments are processed by Stripe. By subscribing, you authorize us, through Stripe, to charge your payment method at the start of each billing period.
• Automatic renewal: Your membership renews automatically for the same period until you cancel. For yearly memberships, we’ll remind you by email before your renewal date.
• Canceling: You can cancel anytime. Your access continues until the end of the period you’ve paid for, and you won’t be charged again.
• Refunds: Monthly memberships can be canceled anytime, but we don’t refund partial months. Yearly memberships can be refunded in full if you ask within 14 days of your first yearly charge (after your trial) or a yearly renewal; after that, cancellation stops the next renewal. If you’re charged by mistake, such as a duplicate charge or a charge after you canceled, we’ll refund it. We’ll also follow any refund rights the law gives you. To request a refund, email myvidahq@gmail.com.
• Price changes: If we change membership prices, we’ll tell you at least 30 days before the change affects your next renewal, so you can cancel first if you choose.

5. Your Content

Everything you add to VidaHQ, including records, files, photos, recipes, and notes (“Your Content”), belongs to you. You give us permission to store, copy, process, and display Your Content only as needed to provide the Service to you, including creating your grocery lists, reminders, printed pages, and private calendar link. You’re responsible for Your Content and for having the right to add it. You can export Your Content at any time from Settings.

Starter recipes and starter grocery products we provide are suggestions you’re free to edit, keep, or remove.

6. Acceptable Use

Please don’t:

• Break the law, or use VidaHQ to harm, harass, or invade the privacy of others.
• Upload malicious software or content you don’t have the right to share.
• Try to access another household’s information, or interfere with the Service’s security or operation.
• Copy, resell, or reverse-engineer the Service, or access it with automated tools without our permission.

7. Not Professional Advice

VidaHQ is an organizing tool. Nothing in VidaHQ is financial, legal, tax, medical, nutritional, or veterinary advice. Health and pet records, recipes, and meal plans are for your own organization. Always check ingredients for allergies, and talk with a qualified professional about health, money, and legal decisions.

8. Bills, Reminders, and Calendars

• VidaHQ doesn’t pay bills, transfer money, or connect to your bank. You’re responsible for making your payments on time.
• Marking a bill “Paid” or “Autopay” only updates your records in VidaHQ. It doesn’t confirm that a payment went through.
• Payment links open your provider’s own website, which is governed by that provider’s terms.
• Reminders, due dates, and calendar subscriptions depend on the information you enter and on your devices and calendar apps. We work to keep them accurate, but we can’t guarantee every reminder will arrive or be on time.
• Your private calendar link lets anyone who has it view your calendar items. Keep it private and reset it if it’s shared by mistake.

9. Other Websites and Services

The Service may link to or work with services we don’t control, such as payment portals, Apple, Google, or Outlook calendars, and Stripe. We aren’t responsible for those services, and your use of them is governed by their own terms and privacy policies.

10. VidaHQ’s Property

The VidaHQ name, logo, design, and software belong to us and are protected by law. We give you a personal, non-transferable, revocable permission to use the Service under these Terms. If you send us ideas or feedback, we may use them freely without owing you anything.

11. Canceling and Closing Accounts

You may stop using VidaHQ and request account deletion at any time from Settings → Your Data. We may suspend or close an account that violates these Terms, puts others at risk, or remains unpaid. When possible, we’ll give you notice and a chance to export Your Content first. Sections that by their nature should continue after an account closes, such as ownership, disclaimers, and limitation of liability, will continue to apply.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON’T PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT YOUR CONTENT WILL NEVER BE LOST. PLEASE KEEP YOUR OWN COPIES OF IMPORTANT DOCUMENTS.

13. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY LAW, VIDAHQ WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LATE FEES, MISSED PAYMENTS, OR LOST DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME PLACES DON’T ALLOW THESE LIMITS, SO THEY MAY NOT ALL APPLY TO YOU.

14. Your Responsibility to Us

If someone brings a claim against us because of Your Content or your violation of these Terms or the law, you agree to cover the reasonable costs of that claim, to the extent allowed by law.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-law rules. If a dispute comes up, please contact us first. Most concerns can be resolved quickly and informally. Any dispute that can’t be resolved informally will be handled in the state or federal courts located in Hartford County, Connecticut, unless it qualifies for small claims court.

16. Changes to These Terms

We may update these Terms as VidaHQ grows. If we make important changes, we’ll tell you in the app or by email before they take effect. Continuing to use VidaHQ after changes take effect means you accept the updated Terms.

17. Contact Us

Questions about these Terms? Email myvidahq@gmail.com or use Help & Support in the app.

VidaHQ LLC
25 Kimberley Rd
Newington, CT 06011